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Delivery information

Delivery to Germany (and the rest of Europe) is within 5-7 days. As a rule we despatch orders received by mid-day on the same day. We will email you the shipping details as soon as you order is packed.

 

Can I track my order?

Yes. You will receive an order confirmation after placing your order. Once your items have been despatched you will be sent another email with your tracking number.

 

Do you charge VAT to Europe?

VAT is always charged to European countries unless you have a trade account and a valid VAT number. If so, you will have the option to enter this during checkout. For non EC countries we do not need to charge VAT, simply enter your delivery country at the checkout page.